
Everything you need in one place - support tickets, calls links, guides, and your exclusive access to Trained Advisor Apps
A quick walkthrough of TouchPoint Pro so you know exactly where everything lives - contacts, conversations, pipelines, calendars, and key settings.
Before submitting a ticket, watch this walkthrough.
Dashboard & Opportunity Overview
Tasks & Notes
Conversations & Calendars
...and much more!

Your TouchPoint Pro account is set up based on your onboarding form answers.
Watch this video to confirm details and complete the setup!
Login & Confirm System Details
Review Key Account Settings
Integrate Email & Calendar
Connect Zoom/Meets/Teams account

Your TouchPoint Pro account is set up based on your onboarding form answers.
Watch this video to confirm details and complete the setup!
Login & Confirm System Details
Review Key Account Settings
Integrate Email & Calendar
Connect Zoom/Meets/Teams account

We handle the marketing execution (funnels, automation, messaging sequences, monitoring, and optimization). You handle the advisor side: taking booked calls, following up with warm prospects, and keeping us in the loop with feedback so we can improve performance.
No. Outreach is automated. You only step in when a prospect becomes “warm” (for example, after they request the book or take a clear action that signals interest).
We do the initial follow-up and nurturing on LinkedIn (sending the link, reminders, and the standard follow-up flow) until the prospect requests a book/lead magnet. That keeps you out of the weeds so you can focus on high-quality conversations and calls.
In most cases, no action is needed inside LinkedIn. You’ll step in when you receive the notification that a prospect has submitted the request form or books a time - then you handle the advisor conversation and appointment.
Your scheduling link is built into the campaign. When a prospect books, the system automatically creates the calendar invite and includes the Zoom meeting link (once your calendar + Zoom are connected in settings).
You’ll typically see activity begin within the first couple of days once outreach is live, but real momentum can take a few weeks depending on targeting and market response. If things feel unusually quiet, submit a support ticket so we can review targeting, deliverability, and campaign health.
A common target is 8–12 book-request leads per month, with variation by niche, geography, and responsiveness. We track results and make ongoing adjustments to improve volume and quality.
Yes - Sales Navigator is required to target the right prospects at scale. Without it, we can’t filter and reach your ideal audience effectively.
Yes. If you’re traveling or need a break, tell us and we’ll pause outreach. If you want to adjust targeting (niche, location, roles), submit a ticket with what you want changed and we’ll update the filters. Please note we cannot pause billing.
We bill according to your agreement and it’s month-to-month (you can cancel anytime). Because a lot of work happens upfront to build and launch your campaign, refunds aren’t typically offered, but if you’re unhappy, open a ticket so we can review what’s happening and fix the root issue.

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